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Terms of Service

Last Updated: May 30, 2026

These Terms of Service ("Terms") govern the marketing website axisforge.tech and outline the general engagement terms under which Axisforge GmbH ("Axisforge", "we", "our", or "us") provides cloud architecture and systems engineering consulting services to clients. By browsing our website or submitting an intake request, you acknowledge that you have read and agreed to these terms.

1. Scope of Services

Axisforge supplies specialized cloud architecture review, database scaling, platform engineering, and infrastructure optimization consulting. The specific deliverables, schedules, and milestones of any project will be defined in a separate Statement of Work (SOW) signed by both parties. We do not provide software development or systems administration services outside the scopes detailed within signed SOW agreements.

2. Professional Capacity & Limitations

Our status is that of independent professional consultants. We are not employees, agents, or legal representatives of our clients. Our advisory recommendations represent our professional engineering judgment based on systems parameters supplied by the client. We do not guarantee specific server uptime metrics or business margin outcomes, as operational results depend on software modifications and third-party cloud service availability outside our control.

3. Client Cooperation & Access

For Axisforge to execute audits and configuration migrations, clients must provide read-only diagnostic access to cloud accounts, database connection statistics, and relevant code repositories. Clients are responsible for ensuring that all data backups are completed and verified before any infrastructure migrations are initiated. Axisforge is not liable for data loss occurring due to client backup configuration failures.

4. Confidentiality

We treat all client system blueprints, transaction volume details, database logs, and proprietary code repositories as strictly confidential. We do not share client information with third parties unless required by law or explicitly authorized in writing. This confidentiality rule survives the termination of any consulting engagement.

5. Intellectual Property

Unless agreed otherwise in a signed SOW, all custom Terraform configuration modules, deployment scripts, and architecture reports written specifically for the client during an engagement become the property of the client upon receipt of full payment. Axisforge retains the rights to generic, open-source script libraries and engineering design patterns developed prior to or independently of the engagement.

6. Limitation of Liability

To the maximum extent permitted by German law, Axisforge's liability for any losses, database downtime, or security incidents arising from our consulting services is limited to the total fees paid by the client under the specific SOW associated with the incident. We are not liable for indirect, consequential, or punitive damages, including lost business profits or data corruption, under any circumstances.

7. Governing Law and Jurisdiction

These Terms, as well as all business engagements between Axisforge and its clients, are governed exclusively by German law. The place of jurisdiction for all disputes arising from our services or this website is Berlin, Germany.

8. Changes to These Terms

We reserve the right to modify these Terms at any time. Any changes will be published directly on this page with an updated modification date. Your continued use of our website or services following updates indicates your approval of the revised terms.

9. Axisforge Events Service Terms

The following terms apply specifically to subscribers and publishers utilizing the Axisforge Events event streaming platform and associated APIs:

  • Service Description: Axisforge Events provides HTTPS event ingestion for publishers and real-time chunked streaming delivery for subscribers via regional endpoints (api.axisforge.tech and cis.axisforge.tech).
  • Stream Volume Quotas & Rate Limiting: Each subscription plan includes a monthly stream volume quota (calculated as total ingested publisher events plus total delivered subscriber events per calendar month). When account consumption exceeds the monthly allocation, further publishing and streaming connections receive HTTP status 429 Too Many Requests with a Retry-After: 86400 header. Account holders may upgrade tiers to immediately restore service.
  • Acceptable Use & Service Suspension: Customers are prohibited from transmitting malicious payloads, attempting unauthorized token enumeration, or circumventing platform rate limits. Axisforge reserves the right to suspend access for any endpoint or API key that endangers cluster stability.
  • Availability & Maintenance: Axisforge targets high operational availability across European and regional edge delivery infrastructure. Scheduled maintenance windows are announced in advance on the System Status page.
  • Limitation of Liability for Streaming: Axisforge is not liable for data loss or operational interruptions resulting from client network connectivity failures, regional ISP transit route filtering, or unhandled subscriber client disconnects. Customers are advised to implement client-side event buffering and exponential backoff retry policies.
Axisforge

Boutique cloud architecture and high-scale event telemetry. Established 2019 in Berlin.

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